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FM services for Costa Coffee

Costa Coffee is one of the largest coffeehouse chains in the world and has been successfully operating since 1971. In the UK alone, Costa Coffee operates across 1,755 outlets serving a range of hot beverages, soft drinks, sandwiches and baked goods.

Bellrock were made fully aware of the maintenance concerns faced by Costa Coffee and it soon became our priority to develop a FM services solution which provided visibility of performance and maintenance spends across all their coffeehouses.

FM Services

Bellrock provides a comprehensive range of maintenance services which include:

  • 24/7/365 Contact Centre
  • Planned and Reactive Maintenance
  • Project Management
  • Quantity Surveying
  • Supply Chain Management
  • Financial Management

The Relationship

“Since moving to Bellrock work is being done more efficiently and everything is a lot more organised”

Dan Hughes, Costa Coffee Swindon

"I must just say, since you have taken the helpdesk on jobs are being done a lot quicker, works are being done more efficient and jobs seems to be a lot cheaper. Whatever you're doing, keep doing it as it works very well and is good“ 

Robbie Roots, Costa Coffee Plymouth

What our clients say

Every customer is important to us. Each one challenges us to keep innovating and improving the services we provide.

"The Bellrock Team worked closely with us on the mobilisation of the Hive, ensuring a partnership approach to getting the building established and operational. Since then, we have maintained an excellent working relationship with them with regards to FM management. We particularly value their flexibility of approach and willingness to support not only the building, but also the ethos and vision of The Hive's services."
Laura Worsfold, Business Development Manager
The Hive

Make an enquiry

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