0116 201 6800
Enquire

Make an enquiry

Cookie Policy

Whenever you use our websites, mobile sites, mobile applications or applications, information may be collected through the use of cookies and similar technologies.

By using Bellrock digital products and services you agree to our use of cookies as described in this Cookie Policy.

What are 'cookies'?

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.

Cookies are very useful and do lots of different jobs which help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improving your experience.

They are referred to as session or persistent cookies, depending on how long they are used:

  • Session cookies only last for your online session and disappear from your computer or device when you close your browser.
  • Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.

Which cookies does Bellrock use and why?

When you use our Digital Products and Services, the following categories of cookies may be set on your device:

1. 'Strictly necessary' cookies

These cookies are essential in helping you to move around our websites and use their features, such as accessing secure areas of the website. Without these cookies, some functions of the website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet.

Some examples of these essential cookies include:

  • Remembering previous actions (such as text you've entered in a registration form) when navigating back to a page in the same session.
  • Identifying you as being signed in to Bellrock.co.uk and our other websites and keeping you logged in throughout your visit so that you don't need to sign in each and every time you visit.
  • Remembering security settings, which restrict access to certain content.

2. Analytics cookies

In order to keep Bellrock Products and Services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use them. For example, we can see which parts of our products and services are most popular, identify when errors occur, and test different versions of a page or feature to see which one works best.

These web analytics services may be designed and operated by other companies on our behalf. They do this using small invisible images known as "web beacons"or "tracking pixels"that may be included in the Digital Products and Services. These are used to count the number of times something has been seen. These web beacons are anonymous and do not contain or collect any information that identifies you.

The web analytics services may also use cookies and similar technologies to make the information collected by the web beacons more useful. When you are viewing a website, a cookie is transferred to your browser by the web server and is stored on your computer. It can only be read by the server that gave it to you.

Cookies allow web analytics services to recognise your browser or device and, for example, identify whether you have visited our Digital Products and Services before, what you have previously viewed or clicked on, and how you found us. The information is anonymous and only used for statistical purposes. It allows us to track information, such as how many individual users we have and how often they visit our websites. It also helps us to analyse patterns of user activity and to develop a better user experience.

Web analytics data and cookies cannot be used to identify you as they never contain personal information such as your name or email address.

How to control your cookies

Please remember that Bellrock does not use cookies to collect personally identifiable information about you, as explained above, we use the data we get from the web analytics services to analyse how you and other people use our website in detail. These cookies are set to improve your experience on our websites and to enable you to benefit from specific features and to set preferences.

However, you can control and manage your cookies.

Managing cookies in your browser

These changes will apply to all websites that you visit (unless you choose to block cookies from particular sites).

Most modern browsers will allow you to:

  • See what cookies you've got and delete them on an individual basis.
  • Block third party cookies.
  • Block cookies from particular sites.
  • Block all cookies from being set.
  • Delete all cookies when you close your browser.

You should be aware that any preferences will be lost if you delete cookies. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. Also, if you block cookies completely many websites will not work properly and some functionality on these websites will not work at all. We do not recommend turning cookies off when using our Digital Products and Services for these reasons.

If you are primarily concerned about third party cookies generated by advertisers, you can turn these off separately. This is discussed in more detail below.

The links below take you to the Help' sections for each of the major browsers so that you can find out more about how to manage your cookies.

Managing analytics cookies

It is possible to opt out of having your anonymised browsing activity within websites recorded by analytics cookies. Bellrock uses the following analytics provider and you can opt out of their cookies by clicking on the following link. Please note that this will take you to the relevant third party's website and generate a 'no thanks' cookie, which will stop any further cookies being set by those third parties.

Don't forget that by not allowing analytics cookies, this stops us from being able to learn what people like or don't like about our website which allows us to make it more user friendly

Google Analytics

Should you have any further questions about how we utilise cookies on our website, please email us at website@Bellrock.co.uk

What our clients say

Every customer is important to us. Each one challenges us to keep innovating and improving the services we provide.

"The Bellrock Team worked closely with us on the mobilisation of the Hive, ensuring a partnership approach to getting the building established and operational. Since then, we have maintained an excellent working relationship with them with regards to FM management. We particularly value their flexibility of approach and willingness to support not only the building, but also the ethos and vision of The Hive's services."
Laura Worsfold, Business Development Manager
The Hive

Make an enquiry

What can we do for you? Send us an email and one of our experts will get back to you within 24 hours. Alternatively, give us a call.